Impact of Staff Competencies, Automation, & Accountability on Effective Procurement: A Study from NGO Sector of Twin Cities

Abstract

This study's primary objective is to assess the impact of staff competency, automation & accountability on effective procurement. A study from NGO sector of twin cities of Pakistan. Because the official apparatus is ineffectual and business is unable to provide effective development mechanisms at the grassroots level, NGOs play a crucial role as a third sector alongside the state and business sectors. NGOs working inside Pakistan faces a lot of challenges, one of the major challenges is accountability in using the resources that have being procured for helping needy people. NGOs are aware that they need to put their primary attentions on developing efficiencies and that they urgently need to establish a procurement system within their organizations. To be accountable in all the processes that NGOs do, they should develop an automated procurement structure. There is numerous aspect that explain the literature in term of efficient procurement. Furthermore, the study looks at which variables are most relevant in the field of procurement process. With the use of questionnaire design, the study uses a quantitative method to check its hypothesis in NGO Sector. There are five sections in questionnaire that will determine the impact of staff competency, automation & accountability on effective procurement. A total of 200 people were contacted from different NGOs and INGOs of Islamabad and Rawalpindi, the data was analyzed using statistical method and SPSS software. In descriptive analysis, table and their analysis were employed, while in inferential analysis, the regression approach was employed to evaluate the hypothesis. These strategies were adopting to learn more about the issue in depth. This study will help the policy makers to improve their processes in procurement by using the studied variables NGOs could be more efficient and accountable for everything they do, and that will help them to gain more trust. It will also help the policy makers which functions and areas of the procurement should be focused more to achieve max level of performance.