Impact of Training & Development and Employee Empowerment on Employee Perceived Performance through Organizational Citizenship Behavior in Pakistan’s Oil and Gas Sector.

Abstract

This research investigated the impacts of training and development, as well as employee empowerment, on employee perceived performance in Pakistan's oil and gas industry. Employee empowerment and training and development were included as independent variables in this study. Employee perceived performance was used as the dependent variable, with organizational citizenship behaviour serving as the mediator. Whereas, through the mediation of organizational citizenship behaviour, this study has concluded the oil and gas sector of Pakistan to demonstrate the relationship between training and development, employee empowerment, and employee perceived performance. To demonstrate this relation, a survey was conducted using a structured questionnaire including individuals from companies involved in Pakistan's oil and gas sector, who were asked to share their experiences by filling out the structured questionnaire. Data were collected from the employees of Oil & Gas Sector companies (OGDCL, MPCL, GHPL, PPL & ARL) using convenient sampling. Then, using SPSS software, descriptive frequencies, reliability, correlation, and regression were carried out on the acquired data. According to research training & development and employee empowerment have a positive impact on organizational citizenship behaviour. In the oil and gas sector, organizational citizenship behaviour was found to have a significant impact on employee perceived performance, whereas training & development and employee empowerment had a significant impact on employee perceived performance with the mediation of organizational citizenship behaviour.