Impact of Performance Management on Organizational Productivity, Employee Engagement and Employee Turnover Intention: Mediation by Supervisor Support.

Abstract

The study aims to discover the effect of performance management on organization productivity, employee engagement and employee turnover intention with a mediating role of supervisor support in the banking industry of twin cities of Pakistan. In the current study, Performance management is independent variables and organization productivity, employee engagement and employee turnover intention are dependent variables. Similarly, Supervisory support are the mediators. Performance management is a procedure established by an organization to ensure that all employees are aware of the degree of performance required of them in that function, as well as any specific objectives that must be met in order to reach the broader organizational goals Performance appraisal is an important concept and can affect employee productivity and job performance significantly. The increased and enhanced organizational and functional performance in addition to the quality is also called organizational productivity. Employee engagement is referred as the employee dedication at workplace and employee turnover intention is the employees intention to quit the organization. Supervisor support is very important for the employees and the organization as whole as it keeps the employees motivated to work for achieving organizational goals and excelling in their career. A number of 183 participants from various banks of twin cities of Pakistan responded to the survey items on a 5 – point Likert scale. The study is intended to fill the literature gap regarding the performance management impact on organization productivity, engagement and turnover intention of employees and how supervisory support mediates their relationship. The study conducted SPSS analysis using IBM SPSS-25. The results indicate that there is a positive and significant effect of Performance management on organization productivity and Employee engagement and negative relation between performance management and employee turnover intention and also proves that a partial mediation exists because of supervisory acting as mediators in the study.