IMPACT OF WORKPLACE STRESS ON EMPLOYEE PERFORMANCE IN BANKING INDUSTRY OF KARACHI

Abstract

Purpose The purpose of this research is to study various elements of workplace stress and find out how they affect performance of employees in banking sector ofKarachi. Methodology The nature of this research paper is descriptive and quantifiable. A well-structured, close-ended questionnaire as a research instrument was used to assemble primary data. The relationship between each independent variable with respect to dependent variable of study is calculated with the help of Statistical tool i.e. SPSS. Data is collected from bankers working in different banks of Karachi. As per Ume Sekaran the sample size is 303 respondents. Findings The findings ofthis study reveals that a substantial relationship is exist between job stress and employee performance in banking industry. It has been observed that all four hypotheses are accepted and has negative impact on employee performance. Practical Implication This research study proves that there are different components of stress and each has its significant influence on performance of employee. As employees working in banking sector experience more stress due to nature ofwork so they should be given importance to reduce their stress and provide less stressful environment so that they can perform their tasks efficiently and effectively.