Abstract:
Purpose
The present study investigates the impact of conflict management practices on employee
performance. Competing, collaborating, avoiding, compromising, and accommodating are
taken as conflict management practices.
Methodology and design
The data has been collected from the employees of the banks in Karachi, Pakistan. A five point Likert scale questionnaire has been used as the data collection technique. The
regression analysis conducted in this research as the conceptual framework includes multiple
independent variables and a single dependent variable. Moreover, the study included recent
literature, i.e., from the years 2018-2021.
Findings
The study found a significant positive relationship between accommodating and employee
significant positive relationship between performance. Also, the study found that there is
avoiding and employee performance. Moreover, the study identified that theie is a significant
positive linkage between collaborating and employee performance. Likewise, the study found
significant positive relationship between competing and employee
.significant positive relationship
that there is a
performance. Lastly, the study concluded that there is
between compromising and employee performance.
a
Limitations
Due to a
Karachi-based banks, rendering generalizability hard. Furthermore, to evaluate correlations
between the constructs, this study focused on cross-sectional data. Similarly, only bank
workers were surveyed in this study.
Recommendations
The study advised that the company
employees and implement proper conflict resolution processes. Staff disagreements should
possible. Mechanisms for resolving staff disagreements should be
lack of financial resources, the study was limited to collecting responses from
should adopt conflict resolution strategies for its
be resolved as soon as
implemented
