Impact of Grievance Management and Grievance Handling Styles on Employee Satisfaction through the Mediating Role of Employee Empowerment in the Education Sector in the Twin Cities of Pakistan.

Abstract

In todays world there is a very important role and impact of employee grievance management and grievance handling styles on the satisfaction levels of private and public university teachers, with the mediating effect of employee empowerment in the education sector of Islamabad and Rawalpindi in Pakistan. The purpose of this study is to explore and understand how employee grievance management and grievance handling styles, with the mediating help of employee empowerment, prove satisfactory to employees in the education sector of Pakistan, specifically in the twin cities, Islamabad and Rawalpindi.