e-CRM

Abstract

Today's business competition among any area is becoming very high and high. Business organization wishing to make progress in the field of both sales and repute needs to keep track of all its activities. These activities are the keys for the organization to be prosperous and becoming a leading one. In the modern age, software's has made life very easy. In order to keep track of each and every activity of business process; CRM has been developed. They can be customized according to the business process and requirements. This e-CRM helps the users and organization employees to keep track of all products they are dealing in, logs of their activities they make against a campaign, list of all their customers, vendors and pending jobs they have to do. Viewers/ Users can see other's activities but cant change or edit them. A user owing his activities is authorized to modify or close his/her activities but no one else. This feature suppmts the security and consistency of the data of the organization. And for sure, very much helpful in making a good/valuable progress in business.