Generic Software Solution For Hotel Business (GSSHB)

Abstract

The normal practice prevailed among the clerical staff of hotel business is to maintain the manual record keeping system. The manual record keeping method is a slow, error prone and a tedious job. Secondly the increasing trend of customer satisfaction has triggered the need for a system which can provide the customers to search and reserve the rooms while being at their homes. In order to overcome the above mentioned problems this project is being carried out. The system is basically Generic Software Solution for Hotel Business. The website provides facilities of online searching and reservations to customers. Customer can also avail the facility of online shopping. The system also provides the support for human resource management system of hotel employees. The knowledge from the discipline of software engineering databases and web technologies is being applied to realize this project. The preparation of internal deliverables like software requirement specification, project plan, system design and architecture and use of different case tools was focused towards software engineering. The design and implementation of record keeping system required the skills from the field of databases. The front end was designed and implemented using c#.