Abstract:
Employee turnover in health sector of Pakistan is usually considered
high as compared to other industries. There is a list of costs that an
organization has to face when there is a high turnover. Literature
contains many researches on the employee turnover but still there is no
universally agreed framework for why employees leave. Employee
turnover can be affected by a number of factors. There are many
researches on this issue but majority of them are done on international
level. In Pakistani context very few studies can be found who examined
these variables especially in hospitals. This research helps to address
problem of high turnover in Shifa International Hospital by finding out
the reasons behind this and then addressing those reasons by
suggesting suitable alternatives. The researchers have found out that
the low salary, lack of bonuses and rewards, working hours, tiring
routine work, work load, better career prospect elsewhere, job
expectations, lack of feedback from supervisors, and unsatisfactory
performance evaluation are the major contributor of increased turnover
of nurses and paramedical staff. The recommendation suggested to
overcome these problems includes job rotation, training to supervisors,
individualize orientation for new hires, annual visit by a member of top
management, establishing a complaint center, introduction 360 degree
performance evaluation system and pension plan, recognition for better
performance, group or departmental based performance appraisals.
