Abstract:
Purpose:
In today’s world, the information and communication technology has become an integral part of
all types of businesses where the organizations are facing the productivity issues. In the context
ofsupply chain, this study discusses direct impact ofinformation and communication technology
on organizational performance in terms of supply chain and indirect impact of information and
communication technology on organizational performance with mediation of supply chain
practices including logistics integration, lean manufacturing, information sharing and
information quality.
Methodology & Design:
This study has analyzed conceptual model in textile sector of Karachi where immense
application of said variables found in place. Data to conduct survey in this study was collected
from managers dealing with supply chain operations in different textile companies of Karachi.
Data is collected from 140 supply chain managers ofrespective industry. For the purpose of data
analysis SMART-PLS software is used to test the hypotheses ofstudy.
Findings:
Results show that there is significant positive impact of information and communication
technology on organizational performance and this relationship mediates with lean
manufacturing, logistics integration and information sharing. There is insignificant mediating
impact of information quality in relationship between information and communication
technology and organizational performance.
Limitations:
Generalizability ofthis study is only towards Textile sector of Karachi and based on information
and communication technology related to the supply chain model of textile sector, while
organizational performance is also measured only in the context ofsupply chain.
Recommendations:
Textile supply chain models can performance better with application of information and
communication technology by good relationship with supplier of the raw material for the
manufacturing ofthe textile products. They can reduce the cost of raw materials by establishing
logistics integration, by adopting lean manufacturing approaches and enhance information
sharing in integration process.
