Digitalizing the Service Sector of Pakistan: A Case of An Automobile Industry.

Abstract

This project comprises the detailed feasibility study of idea of digitalizing the after-sale services of automobile sector. This project emphasis on the improvements to be made in after sale service sector after carefully studying the current secondary market. Analysis of current market also have been made in this regard to better understand the target market and where we need to act swiftly. This project will help all the stakeholders pertaining to Automobile sector. This project has tapped upon the secondary market of automobile, where there is a lot of attention required. The system of secondary market is wheel to the primary market of automobile sector which has long forgone in terms of attention given to it. There lies great room of improvements to be made in after sale service sector of automobile industry of Pakistan in best interest of people. This project brings light on it and provide the base for future endeavors to be made in automobile industry of Pakistan.