Impact of Constructive and Destructive Conflicts on Knowledge Management in Projectized Organizations of Pakistan

Abstract

Due to development and advancements in the field of science and technology, all the organizations need to cope up with the innovation, which in return would help them to gain the confidence and trust of their customers. In addition, it would help them in their own evolution. In this process, different researchers have considered knowledge management as a key factor in order to enhance the overall performance of the organization. Moreover, Conflicts are also an undeniable fact of any workplace. For the analysis purposes, the nature of the relationship is considered deductive, as the study aim to find out the impact of constructive and destructive conflicts on knowledge management in projectized organizations of Pakistan. In addition, the research type is quantitative, as the questionnaires are being filled by employees of projectized organizations. This data then went through multiple tests including Reliability test, Correlation test, and Regression test, with the help of a software to analyze the impact of variables. Other than collecting primary data, secondary data has also been analyzed in the form of existing literature on these specific topics, with the help of different journals and articles. The study concluded that Destructive conflict only have a relationship with Knowledge Hiding and not Knowledge Sharing. And similarly, Constructive Conflict only showed a relationship with Knowledge Sharing and not Knowledge Hiding. These results partially conflict the existing literature, which can be a possibility due to the cultural differences or sample size. For future research, it is suggested that for the future research if the qualitative study would have been done on these aspects inside of the quantitative this research, it may provide better data and information. In this research will be able to conduct interviews from different professionals in the practical market and analyze and assess whether they are actually getting such kind of results or not. Moreover, compare that research with the existing results in the research