Feasibility Study for Entrepreneurial Venture (Express Maids).

Abstract

This project was proposed to identify and promptly solve the problems faced by people who have difficulty finding and managing cleaning activities. As more and more conventional businesses are entering the digital sphere, online cleaning services have a lot of potential for success. Initially, this project will start its operation at a small-scale, offering cleaning services to Rahmat Heights apartments in Bahria Enclave. The approach of this study is to provide a user-friendly online platform for customers to access quality services of vast variety from cleaning, sanitization to fumigation of pests. The aim of this project is to provide easy access online where customers can avail quality cleaning services, which is carried out by trustworthy and competent employees to achieve satisfaction or exceed customer expectations. Not only the residents of the apartment will benefit from these offerings but also the commercial areas nearby like restaurants, offices and parks. Additionally, it is proposed that employees will be trained and be provided with a friendly work environment where they are given incentives to encourage them to provide quality service to its customers. A quantitative research method was used where an experimental questionnaire was conducted using google forms, which was to determine how people feel about hiring maids online and what they expect from such cleaning companies