Abstract:
Purpose- In today’s competitive world in order to be successful organizations must have
committed workforce which is dedicated in doing work and who voluntarily work for the
organizations without expecting any monetary reward. The study is intended to analyse the
effect of POS and ED on organizational citizenship behaviour with the mediating variable
organizational commitment. This research also studies the relation between employee
development, POS and OC.
Methodology & Design- The primary data is collected through survey approach from the
employees working in different industries in Karachi. 384 questionnaires were circulated and
320 were received out of which 293 were utilized for further analysis. For testing the
hypothesis structural equation modeling was used.
Findings- Study results showed a significant positive relation amid POS, ED and OCB. The
results showed a positive significant relation amid POS, employee development and
organizational commitment. The results also showed that organizational commitment
mediate the relation amid POS, ED and OCB.
Limitations - There were time and geographical constraints. Data collection was done from
employees working in Karachi only and due to this the data is not from population of various
cities due to which study findings cannot be generalized to other cities.
Recommendations - The study findings can be used by the managers and the policy makers
in developing growth and support programs for employees which will lead to increase
commitment. The organizations can use the study results for maximizing both organizational
and employee productivity.
