Abstract:
Purpose:
This lesearch study investigated the Impact of implementing Quality management methods
piivate hospitals performance in Karachi. The reason of this study is to investigate the effects of
quality management practices on hospital performance. This study also determines the relationship
of quality management with hospital performance in private hospitals ofKarachi, Pakistan.
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Methodology & Design;
The sample size chosen for current study was around 400 but the data collected was 257 out of
which 200 are selected while others were rejected because of incompleteness and inconsistency.
This study used random stratified sampling, explanatory type and explanatory approach to gather
data from private leading hospitals of Karachi, Pakistan.
Findings:
The findings of the research show that QM practices implemented in private hospitals of
Karachi has an impact on hospital performance. In this study it has been discovered that TMC,
WFM and QP showed a positive impact on hospital performance.
Implications:
This study provides dimensions to develop commitment of top managers, management of
employees (Workforce), and performance of quality in the hospital. The study results can be
the guidance for the policy makers and managers to improve quality management for better
hospital performance in Karachi hospitals as well as globally.
