Impact of Supplier Selection on Enhancing the Organizational Performance in Information Technology Sector of Pakistan

Abstract

This study investigated the impact of supplier selection on Pakistan's IT industry organizational performance. The prime objective of this research was to figure out how supplier selection in Rawalpindi and Islamabad is impacting IT sector organizational performance. In addition, the study aimed to investigate which factors are more important and critical for the smooth supplier selection process in IT companies these days. Various supplier selection determinants are described in the literature. Moreover, the study also defines the significance of each determinant. A questionnaire was used to collect the data. A total of 150 respondents were contacted. Analysis has been carried out with statistical methods using SPSS software. Regression method has been used in inferential analysis so that hypothesis can be tested easily. These methods have been selected to know more about the topic in detail and according to the nature of the topic. The general finding of the study is that different factors in the selection of supplier have an impact on the organizational performance. The study concluded that apart from other important factors, Quality, Services, Information and Communication and lead time from the supplier are more important in selecting the supplier. The outcome of this research can be helpful for the IT companies for supplier selection. The study brings to limelight the determinants that ought to be focused more when a company carries out supplier selection and the factors that have more impact on organizational performance.