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Browsing MBA (BUKC) by Subject "Shipping, Tracking, Return, Customer Service, Customer Satisfaction and Future Purchase Intention."
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Sana, Tehreem Reg # 28864
(Bahria University Karachi Campus, 2018)
Purpose
The main purpose of this research is to identify the impact of post-purchase logistic activities
such as Shipping, Tracking, Return and Customer Service experience on Customer’s
Satisfaction and Future Purchase ...