Achieving Effective Team Performance by the Mediating Effect of Coordination Through Conflict Management Approaches within the Public Sector Projects in Pakistan

Abstract

This study intends to enhance the in-depth understanding of conflict management approaches with the mediating aspect of coordination, resulting in effective team performance and their relationship with each other within the Public sector projects in Pakistan. In this study, we have investigated which conflict management approaches are mostly practiced among public sector organizations. Furthermore, how conflict management approaches cooperative, competitive, accommodation and compromising conflict management approaches as independent variables (IV’s), coordination as a mediating variable (MV) and effective team performance as a dependent variable (DV) are correlated with each other. Pilot test is done to check the authenticity of research questionnaire from 66 public officers. After pilot testing a sample of 210 public sector officers from twelve Ministries of Pakistan is collected with a convenience sampling technique. The link of Conflict management approaches with the mediation aspect of coordination to achieve effective team performance is very rarely discussed in the prior studies. Preceding studies focused on conflict management approaches and their relation with each other. Other studies were exploring the dimensions of coordination and project team performance, however the relation between conflict management approaches, coordination and effective team performance is rarely debated, hence is the contribution of this study. This paper defines the direct and indirect link of conflict management approaches with the mediating effect of coordination to achieve effective team performance. Thus, to identify the most optimum conflict management approach within Pakistani geographical environment. This study also greatly contributes towards the finding of an appropriate conflict management approach to achieve effective team performance and coordination within the public sector in Pakistan Reliability statistics test, exploratory factor analysis (EFA), confirmatory factor test, correlation and regression has been done to check the significance of the study. All the statistical tests show positive significance. After the entire analysis, it has been concluded that practices of conflict management approaches (CMA) are most important for the effective team management and coordination within the public sector of Pakistan.