Impact of Buyer Supplier Relationship and Information Quality on Perceived Performance Outcomes Using Mediation Industrial Vending System Success: An Empirical Study From Pakistan Healthcare Department

Abstract

The current study sheds light on the effect of buyer supplier relationship and information quality on perceived performance outcomes in terms of cost, customer services and inventory management with mediation of industrial vending machine systems in Health Care sector of Pakistan.An empirical survey was conducted in which sample of 250 respondents (supply chain managers) was collected from pharmaceutical companies, pathological labs and other health care systems which are using industrial vending machines in their operations. Data was analyzed through Smart PLS software and Structural Equation Modelling (SEM) was done on collected data. Results signify that buyer supplier relationship and information quality significantly influence perceived performance outcomes and these relationships are also mediated by industrial vending system benefits.