IMPACT OF JOB STRESS ON EMPLOYEES JOB PERFORMANCE IN BANKING SECTOR OF PAKISTAN

Abstract

Purpose: In this research the main purpose is to determine the impact of job stress on employee job performance in banking industry of Karachi that what are the factors that create stress among the employees because in banking industry employees are working under stress full situations that ultimately become the reason of low performance so in order to understand the impact of job stress on employee performance this research is based on quantitative research in order to get the logical reasoning. Methodology: The research variables include dependent variable that is employee job performance and independent variable includes Workload, Working Environment, Role ambiguity and Lack of Motivation and the sample size includes 384 respondents who are working in banks. This research conducted regression analysis and Cronbach alpha for checking the reliability and the impact of the stress on the employee performance. Findings: The findings from this research shows that all the variables include workload, lack of motivation ,role ambiguity and working environment has a significant impact on employee job performance moreover the data also shows that Lack of Motivation and Role ambiguity creates more stress that directly impact on employee job performance. Regression shows 51.2% variation in the employee job performance which shows that stress must be managed in banks because it is the reason of low productivity and low performance of employees.