THE EMPIRICAL ANALYSIS OF JOB SATISFACTION ON EMPLOYEE RETENTION IN BANKING SECTOR OF KARACHI,PAKISTAN

Abstract

Retaining employees is an important goal of every organization. This research explores the job satisfaction that can significantly impact on employee retention in an organization. The literature surveyed by this study following variables were used i.e. job satisfaction, rewards & recognition, compensation and employee retention, organizational commitment, perceived organizational support. The population for the study was 305 respondents out of 320 taken from a banking sector in Karachi, Pakistan. The questionnaire was filled by the employees of banks through Google form as well as through hardcopy of questionnaire. The total time was about 4 weeks in which all the questionnaires were filled. The survey questions were categorized in to six categories. Total 30 questions were asked on a Liker-type scale where 1 represents to strongly disagree and 5 represent to strongly agree. The investigation approach exploits explanatory research by making supporting condition model as an apparatus of investigation test. The outcomes of this examination expressed that job satisfaction have positive relationship with organization commitment but job satisfaction does not imapct on employee retention and perecived organization support. Compensation have positive relationship with Employee retention and organization commitment but there is no relationship with perceived organization support (POS).Reward & recognition (R&R) have positive relation with employee retention and perceived organizational support but there is no relationship with organizational commitment.