Abstract:
The aim of this study to investigate the impact of emotional intelligence on work life
balance, job satisfaction and turnover intention in the banking sector in Pakistan.
Emotional Intelligence is to understand the emotions and feelings of an employee at the
workplace. An employee has to manage his/her emotion effectively, increase work life
balance, increase job satisfaction, and lessen turnover intention and analyzing human
behavior at work. Most successful organizations understand their people’s feelings and
have a good connection between them. However emotional intelligence enables
employees to work together with other team members towards achieving a common goal
and creating a positive impact on the organization. The banking sector is considered a
fundamental backbone of every economy in developed and developing countries. The
importance of banking was established as it performs a major role in every domain of
business, as well as in the development of the countries. This study highlights the impact
of emotional intelligence on work life balance, job satisfaction and turnover intention of
employees in the Banking industry.
