Abstract:
Purpose:
The purpose of this research is to identify the intensity of interpersonal conflicts between
employees and job satisfaction level among employees in the banking industry of Karachi. The
banking sector plays a vital role in underpinning the economic development of a country. This
study attempts to evaluate interpersonal conflicts and job satisfaction of employees in different
banks. It focuses on the conflicts between employees and its impact and outcome in the form of
employee’s performance with in the banks. It also investigates the impacts of banking type, work
experience, age, and differences on the attitudes toward employee’s performance. This research
highlights some ofthese problems and presents a picture oflevel ofinterpersonal conflict among
employees of banks. It also identifies unique issue ofjob satisfaction and interpersonal conflict
in the banks.
Methodology & Design:
The research for this study is quantitative in nature and descriptive in which the result were
calculated to find out the opinion of people through close ended questionnaire the main objective
is to quantitatively analyze the interpersonal conflict and its relationship with employee
performance. Explanatory research is used in which existing phenomena with respect to
knowledge base is define.
