EFFECT OF ERP ON SUPPLY CHAIN MANAGEMENT

Abstract

Purpose The purpose ofour study is to find the effect ofthe benefits ofERP on supply chain management, the study also investigates how different types of benefits ofERP affect the core competencies of supply chain management. Our study aims to find how much efficiency and effectiveness of the supply chain department in any organization is increased or decreased by these benefits ofERP. Methodology & Design This research is conducted using a deductive method and is quantitative to find the answer to questions and to achieve the goals ofthe study. A five-point Likert scale questionnaire was used to gather data from the research target through google forms. Findings The main finding which came as an outcome ofthis research is that there is an overall positive impact of benefits of ERP on supply chain management competencies. The ERP benefits like Operational Benefits, Business process & Management Benefits, Strategic IT planning Benefits were found to have a positive impact on Supply chain competencies like operational process integration, customer & relationship integration, and planning & control process integration. Limitations The impact ofERP on SCM competencies was studied in this research. There will be still scoped to develop even though measurements have been tested for validity and reliability. Most of the consulting firms do not seem to have retained the cords or have monitored the success of the company. Recommendations ERP systems should be used to reduce unnecessary costs and increase collaboration. ERP systems can be used for better planning of activities so that resources are utilized efficiently. It should be utilized to improve customer relationships.