IMPACT OF ORGANIZATIONAL CLIMATE ON JOB SATISFACTION. A STUDY ON TELECOMMUNICATION INDUSTRY

Abstract

Purpose The main purpose of this study is to identify the impact of organizational climate on job satisfaction level of employees in telecommunication sector in Karachi. The telecommunication sector plays a dynamic role in supporting the economic development of a country. This research tries to value job satisfaction of employees in different telecommunication companies. It emphasizes on the absolute significance ofjob satisfaction of employees. It also examines the impacts of Telecommunication Company, work experience, age, and sex differences on the attitudes toward job Satisfaction. The result shows that salary, co-worker relation is the most important variables contributing to job satisfaction. The overall job satisfaction of the employees in telecommunication sector is at the positive level. This study focuses some ofthe problems and presents an image of level ofjob satisfaction among employees oftelecommunication companies. Telecom Companies are selected for the study because they are currently experiencing continued development. In order to gain competitive advantage, it is imperative for them to accomplish organization productivity by increasing worker satisfaction. Hence this research was mainly undertaken to investigate the impact of organizational climate on job satisfaction considering the following factors like, job security, relationship with co-workers and job salary on the job satisfaction. This research presents a small analysis ofjob satisfaction guides of telecom business, the factors causing the dissatisfaction and what are the recommendations to improve them. Methodology & Design Data has been gathered from 398 respondents of local/regional sector of news media. 5- Points Likert scale has been used for collection of closes ended questionnaire’s data. Data has been gathered through the primary source of Google form and has been analyzed through 20th version of IBM SPSS. Findings The outcomes show that the job security possesses negative impact on the job satisfaction of employees in the telecom sector; however coworker relationship and job salary has positive impact on job satisfaction Limitations The study limitation is that it doesn’t consider the other variables that had the impact on job satisfaction ofthe employees. This study is limited to the telecom industry of Karachi only. Data presented in this study and the context ofthis study revolves around telecom industry of Karachi Recommendations Recommendation to this study is that the organization needs to work more effectively to satisfy the needs of its employees and make sure if they are happy with their job or not. They should always conduct different researches to figure out the employee’s expectations and his reviews related to the job.