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CUSTOMER SATISFACTION OF ISLAMIC BANKING CUSTOMERS

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dc.contributor.author NIAMATULLAH
dc.date.accessioned 2021-03-22T01:40:08Z
dc.date.available 2021-03-22T01:40:08Z
dc.date.issued 2019
dc.identifier.uri http://hdl.handle.net/123456789/11005
dc.description Supervised by: Dr Adnan Butt en_US
dc.description.abstract Purpose The aim of this study is to examine the impact of service quality on customer satisfaction that ultimately leads towards the customer retention Methodology & Design The research population of this study include the Islamic banking sector. The study was conducted on the specifically the Islamic banking sector of Pakistan . The study was d 342 responses. The present study applied quantitative approach. The present study explanatory research purpose. The present study considered the correlational design. In this study the purposive sampling technique. en_US
dc.language.iso en en_US
dc.relation.ispartofseries MBA;MFN B-240
dc.subject Tangibility, Reliability, responsiveness, accuracy, empathy, customer satisfaction & customer retention. en_US
dc.title CUSTOMER SATISFACTION OF ISLAMIC BANKING CUSTOMERS en_US
dc.type Thesis en_US


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