| dc.contributor.author | NIAMATULLAH | |
| dc.date.accessioned | 2021-03-22T01:40:08Z | |
| dc.date.available | 2021-03-22T01:40:08Z | |
| dc.date.issued | 2019 | |
| dc.identifier.uri | http://hdl.handle.net/123456789/11005 | |
| dc.description | Supervised by: Dr Adnan Butt | en_US |
| dc.description.abstract | Purpose The aim of this study is to examine the impact of service quality on customer satisfaction that ultimately leads towards the customer retention Methodology & Design The research population of this study include the Islamic banking sector. The study was conducted on the specifically the Islamic banking sector of Pakistan . The study was d 342 responses. The present study applied quantitative approach. The present study explanatory research purpose. The present study considered the correlational design. In this study the purposive sampling technique. | en_US |
| dc.language.iso | en | en_US |
| dc.relation.ispartofseries | MBA;MFN B-240 | |
| dc.subject | Tangibility, Reliability, responsiveness, accuracy, empathy, customer satisfaction & customer retention. | en_US |
| dc.title | CUSTOMER SATISFACTION OF ISLAMIC BANKING CUSTOMERS | en_US |
| dc.type | Thesis | en_US |