IMPACT OF SUPPLY CHAIN MANAGEMENT PRACTICES ON SUPPLY CHAIN PERFORMANCE

Abstract

PURPOSE Purpose of this quantitative research is to evaluate the impact of supply chain management practices in which customer relationship management (CRM), supplier relationship management (SRM), goal Congruence (CG) and information sharing (IS) are subsumed on SCP oftextile firms in Karachi. Without involvement of any extraneous (mediating/ moderating) variables. Design/methodology/approach In this research deductive approach is used and it is quantitative in nature. A research was composed on a model size of326 responses assembled from the heads oftextile firms in Karachi. A conceptual model show the relationship between SCMPs and SCP. Findings This research proposes that the supply chain management performance SCMPs are decidedly identified with SCP. CRM and SRM the officials are represented as the most critical SCMPs, which had the best impact on the SCP in the sifted through material industry in Pakistan. Originality/value This examination is an endeavor to experimentally test the effect of SCMPs on SCP in sorted out retailing setting in a developing market, Pakistan.