Abstract:
Purpose ;
r
Like many other companies, Ibex Global is also facing retention issues, which make it difficult
to retain the employees. Therefore, it becomes difficult to assume that organizational
citizenship behavior exists in organization. So the aim ofthis study is to examine the impact
of employees’ retention policies on organizational citizenship behavior that would motivate
them to stay in company.
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Methodology & Design
This study has used the explanatory design ofresearch because it helps in developing a cause
and effect relation between retention policies and organizational citizenship behavior. Sample
size is 460 out ofwhich 300 filled the questionnaires. The data is analyzed using frequencies,
percentages, cronbach’s alpha and regression analysis.
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Findings
The results show that each independent variable of employees’ retention policies has positive
impact on organizational citizenship behavior which is the dependent variable, because each
ofthem have Sig. P value less than 0.05.
Limitations
Limitations ascended from the selection of research variables, the scope of study which is
comprised of one company only and use of single informant approach which restricts the
access to broader based insights.
Recommendations
Future research should be conducted by including additional factors, expanding scope
comprised of NGOs, private companies and thus compare the similarity of findings
