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Browsing Department of Software Engineering (BUES) by Subject "Main contributions"
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Ahmed Shahzad Kayani, 01-131192-003; Sami Zahir, 01-131192-030
(Software Engineering, Bahria University Engineering School Islamabad, 2024)
In the dynamic landscape of call centers, ensuring the quality of interactions between agents and customers is necessary. This project introduces an innovative AI-based tool designed to streamline the analysis of rejected ...