Abstract:
Purpose: This study's purpose is to highlight the factors that affect supply chain performance
in health institutions in the Karachi City. The objective ofthe study is achieved by conducting
a descriptive census survey.
Methodology & Design: The targeted population was all health institutes in Karachi which
included 6 hospitals. The approachable populations were doctors, administrations, supply
chain managers and other working members ofthe hospitals. The data collected quantitative
analysis using questionnaires and guides from employees who are working under these health
institutions in Karachi. For the collected data was analyzed through factor analysis and
descriptive statistics using SPSS.
Findings: Our results show that there is positive and significant relationship between ICT
factors and Value-added processes on the performance ofsupply chain whereas Environmental
uncertainty and Management support system does not have significant relations with the
performance of Supply Chain.
Implications: This study contributes to existing knowledge by testing various significant factors
that affects the performance ofsupply chain management in health institutions ofKarachi.
The results ofthis study will provide health institutions with better insights into some practices
that could abbreviate performance ofsupply chain management.
Recommendations: The study recommends that the management remains committed to
offering satisfactory health care services to patients through a sense ofpositive commitment in
ensuring adequate funding that supports investment in ICT resources. There is need to establish
independent compliant units within the institutions to ensure that rules and regulations are
adhered. Also, establishment ofstronger networking and collaboration platform that facilitates
sharing ofreal-time information between supply chain partners. The study further recommends
flexible systems that allow for modern state of art technology like just-in-time supply ofthe
required items to reduce storage-related cost
