Abstract:
Purpose
This study is based on the concept of identifying job stress variable that affect employee
performance mediating the role of work life balance. The aim of this research is to identify the
factors ofjob stress and its impact on employee performance mediating the role of work life
balance in Pakistani banking sector.
Methodology
The study is conducted in branches of 3 different banks of Karachi Pakistan center to 257
respondents. The study is based on descriptive research deign using a survey questionnaire as it
instrument and used convenience sampling to obtain the sample. The total number of
questionnaires that were distributed was 380 but only 257 were responded and analyzed.
Findings
Highlights of the findings indicated that there is significant relationship between job stress
variables and employee performance mediating the role ofwork life balance with r=0.955. When
independent variables were analyzed individually using regression analysis results revealed that
both independent variables role ambiguity and role conflict significantly correlated to employee
performance with p value 0.008(p=0.0080.05) and 0.00 l(p=0.0010.05) respectively which are
lower than 0.05 level of significance whereas there is no relationship between work
overload(p=0.432>0.05) and employee performance.
Practical implications
Based on these findings it can be recommended that banking sector ofPakistan should introduce
policies and procedures that promote employee performance and should identify factors that can
make employee mentally and physically stressed apart form that this research can be used as an
helping hand for organization who are working and for promoting employees work life balance
and want to stay connected with their employees