Abstract:
Purpose
The sole purpose of this research is to highlight the impact of variables with reference to
banking industry ofKarachi, Pakistan. This study is examined through social exchange theory
in order to know the employee perception regarding how line manager relationship and trust
in senior management are related to employee organizational commitment
Methodology & Design
Close ended questions were used to get responses of the personnel of banking industry.
Questionnaires were sent to different banks to get their responses through Google forms. This
research is ofquantitative in nature. The sampling technique used is Simple Random Sampling
and the sample size is set to 300 banking industry employees. Descriptive analysis, reliability
test, correlation and multiple regression tests were run by using SPSS tools for study.
Findings
Our results showed that there is positive and significant relationship of line-manager
relationship and trust in senior management on employee organizational commitment
Limitations
The research is limited to baking industry of Karachi Pakistan.
A small sample of 300 people were selected due to limited time and resources
It might be possible that employees of banks have not given sincere feedback due to their busy
schedule
Recommendations
The management should have the clear vision to work for the wellbeing of the employees
working in banks and plays an important role for achieving organizational goals Supervisor must avoid using any negative sentence for employees or using any unethical
words.
Open and promote two-way communication between employees and higher management.
Organization should support the climate of trust and openness to create the healthy
environment for better work conditions and increased level of commitment.
These factors should be highly practiced by every organization and be strengthened so that
employees are more devoted towards their work and organization and should not think of
leaving.
As well as they should give feedback on how well employees are performing in their work.
Most ofsenior management make sensible decisions for this organization and they would not
be prepared to gain advantage by deceiving the workers.
To maintain a strong relationship further, it is suggested to conduct events such as annual trips,
annual sports meet, provide sufficient resources & better working environment, and create
friendly working conditions to increase commitment
