A STUDY ON KEY FACTORS AFFECTING EMPLOYEE TURNOVER INTENTION IN THE BANKING SECTOR OF KARACHI

Abstract

Purpose: The purpose ofthis study was to investigate the key factors impacting employee turnover intention in the banking sector ofKarachi, Pakistan. Employee turnover entails considerable costs and is a major problem for the construction industry. By creating an extensive framework, this study aims to examine whether remuneration, working conditions/environment, rewards and recognition and training and development affect employee turnover intention. Methodology & Design: The research uses a causal research design to study how independent variables (remuneration, working conditions/environment, rewards and recognition and training and development) impacts on dependent variable (employee turnover intention). Data was gathered using a close ended structured questionnaire from the workers. The research is quantitative in nature. Non probability sampling was done and the sample size is 313 respondents. Descriptive analysis, reliability test, Pearson correlation and regression analysis were run through SPSS to study the hypothesized relationships. Findings: Based on the findings, it is revealed that remuneration, working conditions/environment, rewards and recognition and training and development contributing the employee turnover intention. Further, negative and significant relationship were found between the key factors and the employee turnover intention. Implications: This study contributes to existing knowledge by testing various key factors impacting employee turnover intention in the banking sector of Karachi. The results ofthis study will provide organizations with better insights into some practices that could abbreviate employee turnover intention