Abstract:
Purpose- The main focus of this study was to accomplish the ideal customer service
positon in the focused market area and to modify the total investment on supply chain
cost. To accomplish the ideal position of service efficiency and guarantee cost
reduced in SCM, there’s also need to minimize unnecessary exercises. ICT solution
in SCM have often been adopted from different measurements with an emphasis on
the overall impact on efficiency, customer value and cost. In this research focus was
on Textile sector and further it was narrowed down to the leading textiles based in
Karachi.
Methodology/sample- This study was of quantitative in context and info was
collected through close ended questionnaires distributed in selected Textiles. The
sample size was set to (300) and data was collected from entire sample for analysis.
Descriptive analysis, reliability test and multiple regression tests were run by using
(SPSS) tools for study.
Findings- Through this research theycan say that it’s clear that by focusing on
information technology systems Textiles can achieve supply chain excellence at
every step especially in strategy formulation. Thus findings of this research provide
strong support for urgent implementation of ICT systems in Textiles
Practical Implications- The research found that the Textiles firms adopted ICT in
supply chain that influences supply chain performance significantly. Radio
Frequency Identification (RFID) and Global Positioning Systems (GPS) influence the
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supply chain performance of the Textiles firms to an incredible degree among other
ICT applications. Therefore, it’s recommended to use the same practices across all
other industries in Pakistan to get maximum benefit of advanced technology.
